Refund policy
Return and Refund Policy
We have a 30-day return policy. You have 30 days after receiving your item to request a return.
Eligibility To be eligible for a return, your item must be unused and in its original packaging. You'll also need proof of purchase.
How to Start a Return Contact us at [your email] to request a return. If accepted, we'll send you a return shipping label and instructions. Items sent back without first requesting a return will not be accepted.
Returns should be sent to: [INSERT FULFILZ RETURN ADDRESS]
Damages and Issues Inspect your order on arrival. If your item is defective, damaged, or incorrect, contact us immediately and we'll make it right.
Exchanges Return the original item and place a new order once the return is accepted.
Refunds Once we receive and inspect your return we'll notify you of approval. If approved, your refund will be processed to your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at [your email].
Non-Returnable Items We do not accept returns on sale items or gift cards.